We respectfully ask for 24 hours notice if you need to cancel or amend your appointment. We reserve the right to charge £40 for any cancellations where sufficient notice is not provided.


No shows

No shows or no notice cancellations will be charged 100% of the cost of treatment if you do not turn up. You will be considered a “no-show” if you fail to arrive after 10 minutes of your booked appointment time.


Treatment times

We reserve the right to shorten your treatment if you arrive late, however, the original treatment cost will still apply.